“Prosedur Mediasi Dan Dampak Hukum Penyelesaian Sengketa Konsumen Di Bpsk Kota Gorontalo”. Law & Social Justice Journal 3, no. III (December 3, 2025): 112–126. Accessed May 6, 2026. https://jurnal.lspppa.my.id/index.php/lsjj/article/view/16.